Orders and Returns


We accept orders 7 days per week but only ship product on Tuesdays (for Wednesday delivery) and Thursdays (for Friday delivery).  Therefore, all orders received after 10am on Thursday will not be shipped until the following Tuesday and orders received after 10am on Mondays will not be dispatched until the following Thursday.  If you have an urgent delivery request please contact us 01798 343245 or email us on sales@southdownsvenion.co.uk.

We deliver using an overnight signed for courier service from APC so your order will not be left without a signature.  If you know that you are not going to be home please give us a "Leave somewhere safe" instruction on your order form. 

Sadly we cannot arrange deliveries on a Sunday or on a Bank Holiday. All our products are delivered in insulated boxes to ensure freshness is kept for the 24 hours to cover the delivery period.


If you are dissatisfied with any of your products please do not hesistate to get in touch with us via telephone 01798 343 245 or email sales@southdownsvenison.co.uk where we will be happy to assist.

Please refer to our Terms and Conditions.