Terms & Conditions

 

1. Formation of the contract

1.1 These terms of sale apply to all goods supplied by South Downs Venison, registered in England and Wales no 06697274 .

1.2 No contract exists between you and South Downs Venison for the sale of any goods until South Downs Venison has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once South Downs Venison does so, there is a binding legal contract between us.

1.3 The contract is subject to your right of cancellation (see below).

1.4 South Downs Venison may change these terms of sale without notice to you in relation to future sales.

2 Description and price of the goods

2.1The description and price of the goods you order will be as shown in the South Downs Venison website at the time you place your order.

2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available for delivery within 7 days, a member of staff at South Downs Venison will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods as required.

2.3 Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, South Downs Venison will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you decide to cancel, South Downs Venison will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.4 In addition to the price, you will be required to pay a delivery charge for the goods, as shown on the website.

2.5 The price of the goods and delivery charges are inclusive of VAT.

3 Payments

3.1 Payment for the goods and delivery charges can be made by any method shown on our website at the time you place your order.

4 Deliveries

4.1 The goods you order will be delivered to the address you give when you place your order.

4.2 If there is no one at the address given who is competent to accept delivery of the goods, you must notify us of an alternative delivery date or a place to leave the goods.

4.3 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 8 days of your order. However, South Downs Venison will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

4.4 You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.

5 Your right of cancellation

5.1 You have the right to cancel the contract on the day of delivery, once you have received the goods (see below). 

5.2 To exercise your right of cancellation, you must give written or verbal notice to South Downs Venison by email or telephone, using the details shown below.  You will need to provide details of the goods ordered, their delivery destination and reasons for cancellation.

5.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to South Downs Venison at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

5.4 Once you have notified South Downs Venison that you are cancelling the contract, South Downs Venison will refund or re-credit you within 10 days for any sum that has been paid by you or debited from your credit card for the goods.

5.5 If you do not return the goods as required, South Downs Venison may charge you a sum not exceeding the direct costs of recovering the goods.

6 Data protection

6.1 South Downs Venison will take all reasonable precautions to keep the details of your order and payment secure, but unless South Downs Venison is negligent, South Downs Venison will not be liable for unauthorised access to information supplied by you.

6.2 South Downs Venison will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. South Downs Venison would like to notify you of products and offers that may be of interest to you from time to time. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to South Downs Venison at the address, or email address shown below.

7 Applicable laws

These terms of sale and the supply of the goods will be subject to English law, and the English courts will have exclusive jurisdiction in respect of any dispute arising from the contract.


Other information you may require
South Downs Venison address for correspondence, ordering and returns is:

South Downs Venison

The Old Dairy, Duncton Petworth, GU28 0LT

Info@southdownsvenison.co.uk

01798 343245