Orders and Returns
Orders
We accept orders 7 days per week but only ship products on a Wednesday (for Thursday delivery). Therefore, all orders received after 15.00pm on Tuesday will not be shipped until the following Wednesday. Orders received after 15.00pm on Tuesday will not be dispatched until the following Wednesday. If you have an urgent delivery request please contact us on 01798 343245 or email us on sales@southdownsvenison.co.uk and we will do all we can to assist.
We deliver using an overnight signed for courier service from DHL so your order will not be left without a signature. If you know that you are not going to be home you may need to collect from the local DHL depot.
Sadly we cannot arrange deliveries on a Saturday, Sunday or on a Bank Holiday. All our products are delivered in insulated boxes to ensure freshness is kept for the 48 hours to cover the delivery period.
Returns
If you are dissatisfied with any of your products please do not hesitate to get in touch with us via telephone 01798 343 245 or email sales@southdownsvenison.co.uk where we will be happy to assist.
Please refer to our Terms and Conditions.
Orders and Returns
Orders
We accept orders 7 days per week but only ship products on a Wednesday (for Thursday delivery). Therefore, all orders received after 15.00pm on Tuesday will not be shipped until the following Wednesday. Orders received after 15.00pm on Tuesday will not be dispatched until the following Wednesday. If you have an urgent delivery request please contact us on 01798 343245 or email us on sales@southdownsvenison.co.uk and we will do all we can to assist.
We deliver using an overnight signed for courier service from DHL so your order will not be left without a signature. If you know that you are not going to be home you may need to collect from the local DHL depot.
Sadly we cannot arrange deliveries on a Saturday, Sunday or on a Bank Holiday. All our products are delivered in insulated boxes to ensure freshness is kept for the 48 hours to cover the delivery period.
Returns
If you are dissatisfied with any of your products please do not hesitate to get in touch with us via telephone 01798 343 245 or email sales@southdownsvenison.co.uk where we will be happy to assist.
Please refer to our Terms and Conditions.